Effective November 6, 2026. This policy sets out what you may and may not do on Gaya, how we handle reports, and how to appeal our decisions. It is part of our Terms of Service. Hibira runs Gaya.
1. What Gaya is for
- Gaya is a discussion tool: a group of AI personas talks through a question with you and the people you invite, and can end with a verdict. Use it to think, decide, plan, learn and have fun with friends.
- Gaya is not a companion, dating or relationship service. Personas do not play romantic or sexual partners, and you must not try to make them.
- Gaya has no adult section. The same rules apply in every room, private or shared.
2. Content you must not post, upload or ask personas for
- Sexual content of any kind, including nudity, sexual role-play and sexually suggestive pictures, and anything that sexualizes, grooms or exploits a child. We report child sexual abuse material to the authorities.
- Content that threatens, harasses, bullies or degrades a person, or attacks people for their race, ethnicity, nationality, religion, caste, sex, gender, sexual orientation, disability or illness.
- Content that promotes or plans violence, terrorism or violent extremism, or graphic violence and gore shown for its own sake.
- Instructions or help for weapons that can cause mass harm, for making or buying illegal drugs, for hacking or malware, or for other serious crimes.
- Content that encourages suicide, self-harm or eating disorders.
- Other people's private information, such as addresses, phone numbers, ID numbers or private photos, unless you have the right to share it and it is needed for the discussion.
- Content that infringes someone's copyright, trademark or other rights, or that is unlawful where you or the people in the room live.
3. Personas you create and share
- Do not create a persona that presents itself as a real, identifiable person who is alive today, whether a public figure or a private person, or use a real person's photo for a persona, without that person's permission.
- Do not create a persona from a character or picture that someone else owns, unless you have the right to.
- A persona's name, description, photo and instructions must follow section 2. Do not write instructions that tell a persona to break these rules.
- When you share a persona by link or on Explore, other people can read it and add a copy to their own personas. Share only personas you are happy for others to use.
- We may take a shared persona off sharing, or remove a persona, that breaks this policy.
4. How you use Gaya
- Do not pass off AI replies, verdicts or reports as the words or decisions of a real person, or remove the label that says they were made by AI.
- Do not use Gaya to deceive, defraud, impersonate or manipulate people, including fake reviews, scams, spam or election disinformation.
- Do not use Gaya to make decisions about other people's jobs, housing, credit, insurance, education or legal status.
- Do not upload malware, attack, overload or scrape Gaya, try to get around limits or safety checks, or open more accounts to collect free AI replies.
- Upload a group chat to That's What They Said only if you are a member of that chat, and only to understand it, never to expose, shame or track the people in it.
- Follow the acceptable use rules of the AI model makers whose models run Gaya, and export control and sanctions laws.
5. Safety
- Personas are AI and cannot help in an emergency. If someone in a room seems to be in danger, for example talking about ending their life or hurting themselves or others, personas stop playing their part, urge them to contact local emergency services, a crisis line or someone they trust, and never give methods or ways to hide it.
- If you are in danger, contact your local emergency services now. You can find a crisis line for your country at findahelpline.com.
- Personas will not give medical, legal or financial advice that replaces a professional, and say so when a question has real stakes.
6. Reports and what we do
- Anyone who can read a room can report a message or the room, and anyone can report a shared persona. You can also write to abuse@hibira.io.
- Photos, video frames and persona photos are checked automatically before they are stored, and pictures that break section 2 are refused.
- A person reviews reports. Depending on how serious it is, we may remove content, make a room private, take a persona off sharing, limit features, or suspend or close an account. Serious or repeated breaches, and any content in section 2.1 involving a child, can lead to closing the account at once.
- When we act on your content or account, we tell you what we did, which content it concerns, which rule it breaks, and how to appeal, unless the law or someone's safety requires otherwise.
- We give user data to authorities only when the law requires it, and we check that the request is lawful first.
7. Appeals
- If you think we got a decision wrong, reply to our notice or write to abuse@hibira.io within 6 months, saying what you think we got wrong.
- A person who did not make the first decision reviews it, usually within 14 days. We tell you the outcome and undo the decision if we were wrong.
- This does not take away any right you have to complain to a regulator or go to court.
8. Copyright complaints
- If you think content on Gaya infringes your copyright or other rights, write to legal@hibira.io with: your contact details; the work you own; the link to the room, message or persona; a statement that you believe in good faith the use is not authorized; and a statement that your notice is accurate and that you are the owner or allowed to act for them.
- We remove or disable the content and tell the person who posted it. They may send a counter-notice to the same address explaining why the content is lawful; if they do, we may restore it after 10 business days unless you tell us you have started legal action.
- We close the accounts of people who repeatedly infringe others' rights.
9. Changes
We may update this policy as section 13 of the Terms describes. Questions: support@hibira.io.